Why a
Hosted Predictive Dialer?
To put is simple you save!!! If you are already using a Predictive dialer, chances are you are using a Lease line E1 or T1 or bigger costing upto and over $1000 per month. When you use a Predictive Dialer in house you have to supply bandwidth for the agent on the phone PLUS every line dialing in the background.
Lets look at Figures.
If you had 20 agents on a dialer with 15 on the phone, 5 waiting for a call and 25 Calls being placed for your agents, you are using the following bandwidth.
G729 Codec (Based on 16kb per call): 15 + 25 = 40 simutanious calls = 640kbs of solid bandwidth being used.
Using a Hosted Predictive Dialer you would be using a total of 240kbs of your bandwidth
G711 Codec (Based on 128kbs per call): 15 + 25 = 40 simutanious calls = 5120kbs of solid bandwidth being used.
Using a Hosted Predictive Dialer you would be usine a total of 240kbs of your bandwidth
Larger Call Center
If you had 60 agents on a dialer with 40 on the phone, 20 waiting for a call and 100 Calls being placed for your agents, you are using the following bandwidth.
G729 Codec (Based on 16kb per call): 40 + 100 = 140 simutanious calls = 2240kbs of solid bandwidth being used.
Using a Hosted Predictive Dialer you would be usine a total of 640kbs of your bandwidth
G711 Codec (Based on 128kbs per call): 15 + 25 = 40 simutanious calls = 17920kbs of solid bandwidth being used.
Using a Hosted Predictive Dialer you would be usine a total of 640kbs of your bandwidth
Also you have no Upfront Hardware Costs, You can scale up and down to what suits your requirements, and it takes less than a few hrs to be completely setup.
Ping rate from our hosted Predictive Dialers to our Voip Service is 11ms. You can check the ping speed from you to the Hosted Dialers by pinging 67.215.226.40
WE EVEN OFFER FREE HOSTED PREDICTIVE DIALERS TO SUITABLE CLIENTS JUST FOR USING OUR CALL CENTER VOIP SERVICES.
WE ALSO OFFER A EASY STEP BY STEP BY INSTRUCTIONS IF YOU WANT TO SET UP YOUR OWN DIALER ON YOUR SERVER
The Fact is, that Predictive dialers can be worth $10,000's for Brand name Dialers OR When open source dialers like Vicidial were released they were quite complicated to install and maintain. Basically we were all bent over the barrel in order to use these services.
Now things have changed. With the introduction of Vicibox and VicidialNow ISO installers, now Predictive dialers are as easy as Windows to install. AND ARE GENERALLY ROCK SOLID. At the end of the install you are left with a fully functional Free Predictive Dialer with no ongoing costs other than your Bandwidth and Voip services. So the fact is why would you ever need to pay for a Predictive dialer.
If you have your own Server, Total time from start of install to making your 1st call is About 3 Hours for Vicibox and about 1 1/2 hrs for VicidialNow.
Without pretending there may be some ongoing costs. We are not Linux or Vicidial experts and don't claim to be. We are just here to give you the perfect solution at the perfect price being free. As Vicidial is based on 1. Linux, 2. Asterisk, 3. MySQL, 4.Codec's, 5. A million other things that process in the background. There are also many things that can go wrong. Professional support for issues can cost up to $200 per hour (billed in 15 min incriements) from that makers of Vicidial (Eflo.net). Obviously down time for a call Center can cost a lot more so it is a little price to pay. BUT knowing that you can do a complete new install and setup in 1 1/2 hrs. The decision is up to you.
We offer this information on the HOPE THAT YOU WILL USE OUR CALL CENTER VOIP SERVICES, Totally designed for Vicidial. It is billed per 6 sec so short calls costs are controlled and has simple low, extreemly high quality (Premium routes only) call rates.
you will see pricing related to our FREE INFORMATION, however remember that it only relates to a consumable voip service that you would have to buy anyway. You want a easy solution and we want you to use our service. You are welcome to do the setup's yourself and use your own Voip Service.
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